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New York, NY – October 15, 2008 – C-suite Corporation, the premier provider of executive talent and consulting for C-level executives in the fashion, luxury goods, retail, beauty, financial services and creative & marketing services, sponsored The Executive Intelligence Forum on Tuesday, October 14th. An invitation-only event, the EIF is a quarterly roundtable that fosters an interactive exchange of ideas regarding industry hot topics and to share communal strategies among chief executive officers.
At the renowned media-centric Michael’s Restaurant in New York City, the keynote speaker was Robert Reiss, radio host of the nationally syndicated The Ceo Show. As author of Golf & The Art of Customer Service and with over 600,000 weekly listeners, Mr. Reiss led an active discussion with the fashion and luxury goods C-level executives on the timely topic “Survival of The Fittest: Driving the Customer Experience form the CEO Level.”
“In this challenging market every company is looking for a silver bullet. Robert’s discussion reminded executives that customer service is not a ‘nice to have’ but a ‘must have’ that begins at the CEO level,” stated Barbara Marchetti, President of C-suite. “The disconnect that exists for many has much to do with the disparity between service standards for customers/clients and service standards for internal constituents, that is, employees. Those organizations that embody a true customer employer organization will not only survive, but win.”
For additional information, contact:
Laurie Bodor
LBB/PR
(212) 759-1664
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